Cunning Communicator

Possessing effective communication skills is essential, as we are in a perpetual state of communing with family, friends, co-workers, and even strangers.  Everyone could benefit from a communication skill set brush-up, so Girl Friday Agency offers some communication boosters.

-Be an active listener.  When in a conversation, truly listen and hear what the speaker is saying.  Instead of listening to the speaker only to construct a rebuttal, seek to listen and understand what the speaker is saying and feeling.  Pause and reflect on what the speaker is saying.   

-Stay on topic.  When in a heated discussion, topic shifting is easy.  You may feel bring up past grievances will strengthen your point, however citing past issues will muddle the discussion and increase frustration.

-Seek support.  Some topic are too sensitive and the emotions associated with them are too intense to engage in a calm, respectful, and informative discussion where all involved feel understood.  At this point the wise and brave move is to enlist help.  Engage an unbiased third-party, such as a mediator, counselor, or family therapist--that person can observe the conflict from an unemotional objective platform, thus allowing them to offer previously unnoticed insights and observations.

-Keep it friendly.  There is no place in a discussion for yelling, name calling, or physical violence.  Ever.  No discussion will result in a fair and positive outcome with negative and hurtful tactics. 

For more communication tips, please review this article. 






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